This course is designed to develop a systematic approach to managing the operational activities of civil society and government organizations - including processes, teams, resources, and internal regulations. Participants will gain practical tools for building an effective organizational operational system, optimizing internal processes, managing teams, and ensuring transparency and stability in operations.
This course is designed for:
organizational leaders
leaders of government organizations
operations managers at NGOs
program managers
project administrators
Learning Format
Program duration: 12 online sessions
Session duration: 2 academic hours
Lecture modules, practical assignments, case studies, group discussions, preparation of a final projectt